Mumbai Expansion Business Plan – WIPL + Mehul Partnership

Executive Summary

This document outlines the strategic expansion of WIPL into the Mumbai market by partnering with Mehul, a trusted local partner and infrastructure provider. The collaboration will be structured through a profit-sharing mechanism, leveraging Mehul's existing office space and customer base, while WIPL focuses on deploying manpower and sales resources.

This plan defines the scope, responsibilities, KPIs, governance model, and phased execution roadmap.

1. Partnership Framework: Memorandum of Understanding (MoU)

Purpose

To collaboratively scale WIPL's presence in Mumbai by:

Utilizing Mehul's existing office and infrastructure

Employing local sales and technical staff funded by WIPL

Managing local operations under Mehul's supervision

Roles and Responsibilities

Mehul

  • Office infrastructure
  • Local team management
  • Customer base leverage

WIPL

  • Hiring
  • Payroll
  • Cloud solutions
  • Product training
  • Central oversight

Revenue Sharing

4% of monthly revenue from Mumbai-originated business paid to Mehul

Tiered model may apply:

  • 4% up to ₹X Lakhs/month
  • 5% beyond ₹X Lakhs/month

Definitions: Mumbai-Originated Revenue

Revenue from:

Customers acquired via Mumbai team

Clients serviced or closed through Mumbai operations

Leads generated from Mehul's network

Governance & Review

1

Weekly

Review calls

2

Monthly

KPI reporting

3

Quarterly

In-person strategy reviews

Duration & Exit

  • 12-month rolling contract with auto-renewal
  • 60 days' notice for termination

Non-Compete Clause

Mehul will not promote or partner with competing cloud providers

Dispute Resolution

Resolution through mutual dialogue or third-party arbitration

1. Mumbai Office KPI Framework

Weekly Reporting (Every Monday)

  • Leads generated
  • Demos conducted
  • Sign-ups (w/ MRR value)
  • Churned clients
  • Tickets raised/resolved
  • SLA compliance
  • Escalations & issues
  • Absenteeism reports
  • New partnership discussions

Monthly Report (1st of Every Month)

  • Total Mumbai revenue
  • Incentive payable to Mehul
  • Major client wins or case studies
  • Operational challenges
  • Next-month roadmap

1. Phased Launch Plan

Phase 1: Planning & MoU Signing (Week 1)

  • MoU draft finalization and signing
  • KPI and revenue attribution model confirmation
  • Onboarding session with Mehul

Launch Plan Continued

Phase 2: Setup & Recruitment (Week 2–4)

  • Site visit to Mehul's office
  • Finalize roles: 1 Tech, 1 Sales initially
  • Post hiring ads, shortlist, interview
  • Setup infrastructure (VPN, CRM, emails)

Phase 3: Training & Pilot (Week 5–6)

  • Staff onboarding and product training
  • Process handbooks and escalation workflows
  • Test-run with select Mehul customers

Phase 4: Full Launch & Review (Week 7 onwards)

  • Official Mumbai launch
  • Active weekly reviews
  • Dedicated marketing push in Mumbai
  • Quarterly performance and incentive review

Conclusion

This Mumbai partnership is a lean, low-risk, high-leverage model designed for accelerated expansion without fixed infrastructure overheads.

With clear revenue sharing, defined metrics, and strong local execution via Mehul, this venture can be a replicable model for future city expansions.